Patients & Visitors / Rights

Your Rights

For the safety and security of its patients, Gordon Private Hospital abides by a Patient Charter of Rights and Responsibilities. This has been put in place for your peace of mind and also to assist the medical staff and other patients in the hospital. It is important that you familiarise yourself with these prior to admission.

As a patient of Gordon Private Hospital you have the right to:

Be treated with respect, professional competence, consideration and dignity

Participate in decisions that affect your care

Have your beliefs, ethnic, cultural and religious practices respected

Be told the names and roles of the caregivers involved in caring directly for you

Have your personal and medical details kept with full confidentiality

Voice a concern if you are not satisfied with any aspect of your care

Request a second medical opinion – you may wish first to discuss this with your consultant

Refuse a recommended treatment, test or procedure

Advice about care when you leave the hospital

Access your health record, in accordance with the hospital policy

Be aware of the potential costs involved in your hospitalisation

Refuse participation in student teaching activities

Make a comment or complaint about treatment or quality of the health services or care without fear that you will be discriminated against